Last updated: November 2026
JMax Tech (“we”, “us”) sells electronics online at jmaxtechlb.com and delivers across Lebanon. This policy explains what personal information we collect, why, and what you can ask us to do with it.
What we collect
- When you order: your name, phone number, delivery address and area, any location link or order notes you add, and your email if you choose to give it.
- When you message us: your WhatsApp number and the messages you send us.
- When you browse: basic technical data such as your device, browser, pages visited and items added to your cart, collected through cookies and similar tools (see “Cookies and advertising”).
We never collect card or bank details: you pay cash on delivery.
Why we use it
- To confirm, prepare and deliver your order, and to contact you about it.
- To handle returns, exchanges and warranty claims.
- To answer your questions on WhatsApp or email.
- To understand how our website is used and to show relevant ads on Facebook, Instagram and TikTok.
- To send you offers, only if you sign up for them. You can unsubscribe at any time.
Who we share it with
- Our delivery partner: your name, phone, address and order amount, only to deliver your order.
- Meta (Facebook, Instagram, WhatsApp) and TikTok: website activity data through their pixels, used to measure and target our ads.
- Our website hosting and service providers, who store data on our behalf.
We do not sell your personal information.
Cookies and advertising
Our website uses cookies to keep your cart working, remember your choices and measure visits. With your consent, we also use the Meta Pixel and TikTok Pixel, which let those platforms record actions on our site (such as viewing a product or placing an order) so we can measure and improve our ads. You can change your cookie choices at any time from the cookie banner on our site, and you can manage ad preferences in your Facebook, Instagram and TikTok settings.
How long we keep it
We keep order records for as long as we need them for delivery, warranty and our accounting obligations, and then delete or anonymize them. Offer sign-ups are kept until you unsubscribe.
Your choices
You can ask us to:
- see the personal information we hold about you,
- correct it,
- delete it, where we don’t need to keep it for an order, warranty or legal reason,
- stop sending you offers.
Message us on WhatsApp at +961 81 658 907 or email info@jmaxtechlb.com. We reply within a few working days.
Security
We limit access to your information to the people who need it to handle your order, and we use a secure (HTTPS) connection on our website.
Children
Our website is not directed at children, and we don’t knowingly collect information from anyone under 18.
Changes
If we change this policy, we’ll update the date at the top of this page.
Contact
JMax Tech · WhatsApp +961 81 658 907 · info@jmaxtechlb.com